MALINYX

Research · Forensic systems investigation

ZEWM_EXCMON

A forensic systems investigation into how a cold-chain temperature exception lost its owner across fragmented institutional layers — told in six evidence frames and a reconstructed evidence chamber.

Role
Investigation, information design, spatial reconstruction
Project type
Independent investigation
Stage
Research / investigation
Year
2019
Tools
Blender (spatial reconstruction)
Images
Reconstructions
ZEWM_EXCMON — Forensic investigation of a failure nobody ownedReconstruction
01 — The investigation in 10 secondsZEWM_EXCMON

The failure was not a missed alert.

What it is
An investigation package: six evidence frames, a failure-chain map, a recurrence wall and a rendered evidence chamber, REC-041.
Who it is for
Quality, operations and governance teams responsible for recurring exceptions.
The problem
In the record, a temperature exception recurs seven times in 48 hours and nobody owns it.
What is different
It reads the failure as an inherited governance condition, not a missed alert — and gives every colour exactly one meaning.
Incidents in 48 h on the recurrence wallDesigned · reconstruction
7
Risk priority number (RPN), rising from 312 to 334Designed · reconstruction
312 → 334
Nodes in the failure chainDesigned
8
Evidence framesDesigned
6

Source of these figuresThese figures come from the investigation’s own evidence frames. The record is a reconstruction: it is not presented as a real, verified incident, and no figure is measured operational data.

02 — The design challenge

Seven exceptions. Nobody owned them.

In the reconstructed record, corrective action stayed open for 11 days, the owner field was unassigned, a monitoring dependency was dead and a shift ran an undocumented workaround. The investigation argues the cause was not a missed alert or a software bug.

Frame 04 · failure chain: eight nodes, five layers, no stable owner
Frame 04 · failure chain: eight nodes, five layers, no stable owner
03 — My contributionIndependent investigation

What I did.

  • Investigation framing
  • Forensic information architecture
  • Evidence taxonomy
  • Governance-chain mapping
  • Spatial reconstruction direction
  • Art direction
04 — Design response3 decisions · reason · evidence

The decisions that shaped it.

Decision 01

Reconstruct before you explain

Incident reconstruction, evidence clustered into a six-category taxonomy, a recurrence map and a failure-chain map.

Designed
Frame 02 · evidence table
Frame 02 · evidence table

Decision 02

One colour, one meaning

Violet for governance, red for failure, amber for warning: colour encodes system meaning, never decoration.

Designed
Frame 03 · recurrence wall
Frame 03 · recurrence wall

Decision 03

Make the failure spatial

A static evidence chamber, built from a script in Blender, gives the record a room you can stand in.

Designed · reconstruction
REC-041 evidence chamber · static reconstruction
REC-041 evidence chamber · static reconstructionReconstruction

05 — Investigation notes

Research / investigation
Engineering notes the longer story

The failure was an inherited governance condition: ownership, documentation and responsibility drifted apart until a repeated signal belonged to no one.

Colour encodes meaning, never decoration: violet for governance, red for failure, amber for warning. The chamber is a static spatial reconstruction, built from a script and rendered in Blender.

07 — Project status

Research / investigation
Stage
Research / investigationA research output — an investigation, a method or a set of principles — rather than a product.
What exists
A six-frame investigation package (PDF) and the REC-041 chamber render.
Physical evidence
None — a digital investigation package.
Not claimed
  • That REC-041 is a real, verified incident
  • Measured operational data
  • An FMEA worksheet behind RPN 312 → 334
Source of the figures
These figures come from the investigation’s own evidence frames. The record is a reconstruction: it is not presented as a real, verified incident, and no figure is measured operational data.
Images
Static reconstruction rendered in Blender Cycles; evidence frames as published.